Parasoft Tools that Debug

Customer Satisfaction Survey

Dear Valued Customer,

Welcome to ParaSoft's customer feedback section. Thank you for your interest in our tools. In an effort to better serve our customers, we ask that you take a few minutes to give us your feedback on your purchase. Your comments significantly assist us in improving our products. Fields in red are required.

*Media Relations Contact:
Media Relations Address:
Media Relations Phone:
*Media Relations Email:

1. What product(s) did you purchase? (Select all that apply)


Version Number

Development Platform

Other Version

2. What was/were your primary reason(s) for purchasing this product?
Quality of Product Need to Find Specific Error/Bug
Ease of Use Features/Functionality
Product Availability Fulfills a Need in Development Process

3. How many developers in your department?
1-10 11-25 26-50 51-75 76-100 100+

4. How many developers at your company use ParaSoft's products?

5. How often do you use ParaSoft's products?
never seldom often all the time on a project by project basis
(If never, please explain)

6. Estimate how much time you have saved by using ParaSoft's products.
at least 5 hours a week 6-10 hours a week
11-20 hours a week 20+ hours a week

7. Estimate the learning curve for implementing this product in your development process.
1-2 days 3-5 days 7 days or more

8. Please rate the service you received from your ParaSoft sales representative.
poor fair good very good excellent
Please Explain

9. Please rate the service you received from ParaSoft technical support.
poor fair good very good excellent
Please Explain

10. How did you learn about ParaSoft's products? Check all that apply.
Buyer's Guide Seminar
Tradeshow Product Review
On-Site Presentation Related Article
Magazine Advertisement Direct Mail
Web Site Direct Email
ParaSoft Sales Person Reseller / Distributor
Recommended By Others

11. What types of projects do you use ParaSoft's products for?
(E-commerce application, IDE, OEM, embedded application, end-user software etc)

12. Please tell us about your overall impression of your experience with ParaSoft tools.

13. How have ParaSoft's products affected your development process?
(regarding ease of use, speed, accuracy and functionality)

14. Whose decision was it to purchase the product? Please explain.

15. What features in the current version do you find most helpful?

16. Please list any features you would like to see in future versions.

17. Would you recommend ParaSoft to other people for their development needs?
yes, would highly recommend no, would not recommend
Please explain your decision

18. Would you like to be notified of product updates and/or company news?
yes no

Thank you for your time and participation. ParaSoft values your comments and suggestions and will continue to provide you with leading-edge technology. ParaSoft requests the use of your comments for the items listed below. ParaSoft will notify you prior to any use of your responses. Please check the areas that you will allow ParaSoft to use your responses.
user testimonial page on ParaSoft Web site
press releases
advertisements (print and online)
case studies
ParaSoft direct mail pieces
ParaSoft corporate or vendor presentations
ParaSoft company backgrounder (for inclusion for press kits)
ParaSoft customer list
If you do not require that ParaSoft contact you prior to the use of your responses, please check here:
Tools to debug c++ and java
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